Changing IT support providers is not as painful as you may be thinking, we handle the IT systems of varying sized organisations across many business sectors, with differing IT support requirements.
We provide IT support services in different ways to different organisations depending on their needs, from hourly support as you need it, to a full outsourced IT support contract, to supporting your existing IT support department.
"Imtex have proved time and time again that they are more than up to the job."
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In the end we are here to ensure organisations are not let down by their IT systems. Below is how we categorise the main IT support services we provide to clients - however you may feel that your organisation does not fit one service or the other - so please get in touch and we will be happy to advise further, with no obligation!
imanage is our complete managed IT support contract for clients that need to have a solid reliable IT infrastructure. Guaranteed response time, user help desk, proactive maintenance and monitoring of your network and more! For a fixed monthly cost.
For peace of mind without a full IT support contract we offer our monitoring only service - imonitor. We monitor your systems including backup, antivirus, hardware, email, for issues and report them to you daily. You then decide if you need further IT support.
If you have an IT emergency, systems down, something not working then call us for emergency IT support. No need to be a client or have a contract. We fix problems on IT systems all day everyday, so can get you working quickly.
We work really well with IT departments to add depth in experience and expertise. Sometimes providing local IT support for remote IT support departments. Or taking over an element of the IT department such as Help Desk or IT Projects.
We love getting our teeth into an IT project. We can assist you as needed for upgrades, installs, migrations. If you have an IT team we can work alongside. Recent projects include server migrations across 16 sites and Exchange email upgrades.
We provide IT consultancy into all sizes of organisation. If you are considering how you can benefit from IT get in touch. We consult on various aspects of IT from complete system advise through software selection to office moves.